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Find the Support That Fits

Education Navigation + Advocacy

You don't have to navigate complicated systems alone.

Disability navigation and advocacy doesn't begin or end with an IEP, or at a particular age.

LUSTER Works can support individuals, families, guardians, and the people and teams working alongside them across different ages, transitions, services, and systems.

Who this support is for

Support across ages, stages & systems.

Birth to 3 and early childhood

Understanding services, supports, transitions, and next steps.

School-age students and families

Special education, IEPs, 504 plans, evaluations, behavior and health needs, meetings, communication, and educational planning.

Transition-age youth and young adults

Preparing for adulthood, increasing self-advocacy and independence, exploring services and supports, and navigating the transition beyond high school.

Adults and post-high school

Disability services, community resources, education, employment-related supports, independent living, decision-making, and changing needs.

Parents, caregivers, and guardians

Understanding options, preparing for decisions and meetings, finding resources, and advocating alongside the person they support.

Schools, teams, organizations, and service providers

Supporting communication, planning, problem-solving, transitions, collaboration, and complex situations with greater clarity.

Advocacy isn't limited to one age, diagnosis, meeting, or system.

Sometimes advocacy means speaking up. Sometimes it means understanding your options, asking better questions, preparing for a decision, finding the right resource, building self-advocacy skills, or bringing the right people together. LUSTER Works meets people where they are and helps determine what support makes sense from there.

Start with where you are

You might be here because...

  • You have an IEP, 504, evaluation, transition, service-planning, behavior, health, or other important meeting or decision coming up.
  • You've received documents, recommendations, or information you don't fully understand.
  • Something isn't working at school, home, work, or in the community, but you're not sure what needs to change.
  • You're trying to understand services, resources, supports, or eligibility.
  • You're preparing for a transition from school to adulthood, one program or service to another, or another significant life change.
  • You want to become a stronger self-advocate or help someone else build those skills.
  • You're trying to figure out what questions to ask or what your next step should be.
  • You understand the system, but this time it's personal, and you'd like an experienced person in your corner.

Practical, individualized support

How LUSTER Works can help.

Education & Learning Support

IEPs · 504 Plans · Evaluations · Meeting Preparation · Document Review · Behavior & Health Plans · Transition Planning

Disability & Resource Navigation

Understanding systems · Finding services and resources · Exploring options · Identifying questions · Connecting with community supports · Determining next steps

Advocacy & Decision Support

Preparing for conversations · Organizing priorities · Understanding options · Communicating concerns · Meeting support · Problem-solving

Independence & Self-Advocacy

Understanding your needs · Preparing questions · Participating in meetings · Communicating preferences · Making informed decisions · Building confidence navigating systems

Discover → Clarify → Build → Guide → Sustain

Support that fits the next step.

View Education Navigation + Advocacy pricing

Support across ages, stages, and systems, from Birth to 3 and school-based special education through transition, post-high-school services, disability resources, and self-advocacy.

  1. 01

    Clarify

    Talk through the concern, understand what's happening, identify questions, and determine possible next steps.

  2. 02

    Build

    Prepare more deeply with document review, priorities, questions, and an individualized action plan.

  3. 03

    Guide

    Preparation plus meeting support when you want an experienced advocate alongside you.

  4. 04

    Sustain

    Continued support after active work when some continuity would help.

A parent's experience

What to expect.

“My middle school son's IEP was approaching. Even though I work in education and feel as though I know how IEPs and IEP meetings work, I was very anxious because of the rough year he was having. I knew I would be nervous and emotional. When Sara agreed to attend with my son, husband and me, I instantly felt better. She reviewed my son's current IEP and discussed my concerns, ideas, and goals for the meeting with me in advance. During the meeting, she demonstrated her strong knowledge of DPI regulations and extensive experience with special education services. She was professional, compassionate, and articulate. I am so grateful for the advocacy and support I received from Sara before, during, and after the meeting.”
Melissa Piquette · Parent

Your next step

You don't need to know exactly what kind of help you need before getting started.

Part of the work can be figuring that out together.

Start a conversation